New Peloton Cross Training Bike+, Powered by Peloton IQ

Shipping & Delivery Options

If you have any questions about your order or shipping status, please contact your local store.

Shipping & Delivery Methods

Delivery & Installation - $150.00 - $299.00
Delivery of your item(s) into any room you choose and assembled by a team of professional delivery and assembly technicians. All packaging will be hauled away.

Peloton Return Policy

Your Peloton Hardware

Returning Your Peloton Product

If you are not satisfied with your purchase of a new Peloton Bike+, Peloton Tread, Peloton Tread+, (each, a “any new Peloton Product”), you can request a return within 30 days of your home trial which begins after your Peloton product is delivered. Please note that return fees apply, and membership fees and expert assembly costs are non-refundable upon return.

Peloton’s Return Policy does not cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our Limited Warranty.

Because of the size and weight of our fitness products, we do not offer a refund for any shipping or delivery charges that you may have paid to receive your Peloton Product.

Peloton is not liable and cannot take responsibility for any bank charges that you may incur during the refund process. Peloton is not responsible for failures or delays in delivery or pick-up due to weather, incorrect address provided, or circumstances outside Peloton’s control.

If your Peloton Product is returned in damaged condition, with missing parts, or otherwise has signs of abuse, Peloton reserves the right to refuse a refund or to charge additional restocking fees, at Peloton’s sole discretion.

If your Peloton Product is returned in damaged condition or with missing parts, you may be charged an additional restocking fee.

To initiate a Peloton Product return, please click here. For return inquiries, please contact our Member Support Team by clicking here.

Buy Now, Pay Over Time⁺ with Wells Fargo

Lines of Credit

Call, visit or email your nearest Johnson Fitness & Wellness store to apply for financing with Wells Fargo.

⁺Subject to credit approval. Ask for details.

Buy now, pay later without the fees

Installment Loans

Rates are between 0-36% APR. Payment options through Affirm are subject to an eligibility check, may not be available everywhere, and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. Estimated payment amount may exclude taxes and shipping. For licenses and disclosures, including information for New Mexico residents, see affirm.com/licenses. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lender license.